Category: Business

Office Etiquette and Creating a Continuous Learning Environment

Office Etiquette and Creating a Continuous Learning Environment

Every manager and entrepreneur is aware that their company can only develop and thrive if those working for it grow both professionally and privately. In order to make it happen, those in charge need to create a positive atmosphere and...

/ May 27, 2022
5 Customer Service Metrics You Should Track

5 Customer Service Metrics You Should Track

Running a customer service department like a well-oiled machine that generates leads, boosts retention and loyalty, and drives your company forward is, to put it mildly, a challenging task. You not only need to have an amazing brand that your...

/ January 27, 2022
How AWS Cloud Hosting Can Help an eCommerce Business Blossom

How AWS Cloud Hosting Can Help an eCommerce Business Blossom

Cloud computing has been making waves for quite some time now, due to its massive advantages. This trend didn’t bypass the world of eCommerce either, so there has been a definite shift from traditional hosting toward cloud hosting. For that...

/ January 13, 2022
How CRM and Automation can Improve your Business Growth

How CRM and Automation Can Improve Your Business Growth

Eighty percent of business leaders from a recent study reported using CRM systems as a single source of truth for their customers. It’s clear the role of CRM has evolved beyond a contact management tool. Modern CRM systems enable leaders...

/ December 5, 2021
5 Important Tips to Avoid and Handle Shipping Delays During the Pandemic

5 Important Tips to Avoid and Handle Shipping Delays During the Pandemic

The COVID-19 pandemic has brought many uncertainties to the global business sector, and some of the things that leaders are fearing the most currently are shipping delays, missing cargo, and angry customers. Right now, it is more important than ever...

/ December 3, 2021
Best Practices to Provide Better Omni-Channel Sales to Customers

Best Practices to Provide Better Omni-Channel Sales to Customers

Nowadays, if you try to force a customer to buy a product in a way that doesn’t suit them, you risk alienating them for good. The modern customer needs and wants to buy products on their own terms, and that...

/ November 26, 2021
Best Tools to Improve Communication with Your Customers

6 Best Tools to Improve Communication with Your Customers

Seamless customer communication and delightful experiences are critical for every business, regardless of its size. Fortunately, in today’s hyperconnected world, you do not need to manage interactions with customers manually. A wide range of customer communication management tools exists to...

/ November 19, 2021
Ways to Strengthen Employees Engagement in the New Remote Work Environment

5 Ways to Strengthen Employees Engagement in the Remote Work Environment

It seems that the pandemic has forced many companies to rethink how they handle their workforce, so it might be time to throw out the old rulebook of engagement – if it has actually ever worked. We already know that...

/ November 12, 2021
Benefits of Outsourcing for E-commerce

Benefits of Outsourcing for E-commerce

Almost all entrepreneurs who dare to set sails on the waters of e-commerce on their own have a strong desire to exert high levels of control over every segment of the business operations. This is, of course, natural, because you...

/ October 22, 2021
How to Handle Difficult Customers

How to Handle Difficult Customers

Recognizing an angry customer is a piece of cake. They often reach out to you to express their frustration, refusing your assistance.  However, understanding their emotions is not always that easy. To know the root cause of their frustration, you...

/ October 15, 2021