All posts by Raul Harman

Benefits of Outsourcing for E-commerce

Benefits of Outsourcing for E-commerce

Almost all entrepreneurs who dare to set sails on the waters of e-commerce on their own have a strong desire to exert high levels of control over every segment of the business operations. This is, of course, natural, because you...

/ October 22, 2021
How to Handle Difficult Customers

How to Handle Difficult Customers

Recognizing an angry customer is a piece of cake. They often reach out to you to express their frustration, refusing your assistance.  However, understanding their emotions is not always that easy. To know the root cause of their frustration, you...

/ October 15, 2021
The Ultimate Guide to Using Knowledge Management Systems to Improve Customer Support

The Ultimate Guide to Using Knowledge Management Systems to Improve Customer Support

According to the Salesforce State of Customer Experience report, 67% of consumers claim their standards related to customer experience are higher than ever. In today’s noisy digital marketing landscape, customers do not want to waste time. They expect your business...

/ October 8, 2021
5 Best VoIP Phone System Features Your Growing Business Needs

5 Best VoIP Phone System Features Your Growing Business Needs

As the leader of a growing company that is just getting on its feet, you have a lot on your plate and there are many strategic decisions you need to make in the first year. Of all the strategies you...

/ September 24, 2021
The Ultimate Guide to Measuring Audience Engagement

The Ultimate Guide to Measuring Audience Engagement

Research says that it takes 6-8 touches with your brand to generate a sales lead. So, what does this exactly mean? Just because you are increasing website visibility in the SERPs and driving website traffic doesn’t mean you will boost...

/ September 17, 2021
7+1 Ways To Increase Your Conversion Rate With The Help of Website Design

7+1 Ways To Increase Your Conversion Rate With The Help of Website Design

Nowadays, in the world of online businesses and services, everyone has to meet with the term user-friendly. You must have heard a lot about the importance of UX and about how it can mean the future of your online business....

/ September 16, 2021
5 Ways to Ensure Better Communication with Remote Employees in Your Startup

5 Ways to Ensure Better Communication with Remote Employees in Your Startup

Remote work has become essential in the new normal, but even if we didn’t have a pandemic on our hands to force us to work from home, there is no denying that remote work brings some notable benefits to your...

/ September 10, 2021
Tips for Effective Time Management to Increase Employee Productivity

7 Tips for Effective Time Management to Increase Employee Productivity

Business leaders everywhere want to provide a great experience to their customers, no matter the product or service they sell. That, however, primarily depends on the level of employee productivity and satisfaction, which in turn relies on the company’s ability...

/ September 3, 2021

5 Tips to Better Manage Your Employees’ Time and Improve Productivity

As a business leader, you’re often wearing many hats and you have numerous responsibilities. Regardless of how many teams you have under your wing or how many offices or locations you’re managing, there is no denying that the job of...

/ August 27, 2021
Ways to Increase Your Customer Base in 2021

Ways to Increase Your Customer Base in 2021

In the era of traditional marketing, businesses could only influence customers who visited their brick-and-mortar stores. The evolution of online shopping and digital marketing has changed the way brands communicate with customers. With a strategically planned digital marketing strategy, you...

/ August 20, 2021