Category: Business
What Are the Most Basic Insurance Requirements for Every Small Business
The pandemic has compelled a considerable number of people to reconsider their employment situation. As a result, the market has experienced an exponential rise in small businesses in quaint towns and bustling cities alike. With that said, transitioning from a...
Office Etiquette and Creating a Continuous Learning Environment
Every manager and entrepreneur is aware that their company can only develop and thrive if those working for it grow both professionally and privately. In order to make it happen, those in charge need to create a positive atmosphere and...
5 Customer Service Metrics You Should Track
Running a customer service department like a well-oiled machine that generates leads, boosts retention and loyalty, and drives your company forward is, to put it mildly, a challenging task. You not only need to have an amazing brand that your...
How AWS Cloud Hosting Can Help an eCommerce Business Blossom
Cloud computing has been making waves for quite some time now, due to its massive advantages. This trend didn’t bypass the world of eCommerce either, so there has been a definite shift from traditional hosting toward cloud hosting. For that...
How CRM and Automation Can Improve Your Business Growth
Eighty percent of business leaders from a recent study reported using CRM systems as a single source of truth for their customers. It’s clear the role of CRM has evolved beyond a contact management tool. Modern CRM systems enable leaders...
5 Important Tips to Avoid and Handle Shipping Delays During the Pandemic
The COVID-19 pandemic has brought many uncertainties to the global business sector, and some of the things that leaders are fearing the most currently are shipping delays, missing cargo, and angry customers. Right now, it is more important than ever...
Best Practices to Provide Better Omni-Channel Sales to Customers
Nowadays, if you try to force a customer to buy a product in a way that doesn’t suit them, you risk alienating them for good. The modern customer needs and wants to buy products on their own terms, and that...
6 Best Tools to Improve Communication with Your Customers
Seamless customer communication and delightful experiences are critical for every business, regardless of its size. Fortunately, in today’s hyperconnected world, you do not need to manage interactions with customers manually. A wide range of customer communication management tools exists to...
5 Ways to Strengthen Employees Engagement in the Remote Work Environment
It seems that the pandemic has forced many companies to rethink how they handle their workforce, so it might be time to throw out the old rulebook of engagement – if it has actually ever worked. We already know that...
Benefits of Outsourcing for E-commerce
Almost all entrepreneurs who dare to set sails on the waters of e-commerce on their own have a strong desire to exert high levels of control over every segment of the business operations. This is, of course, natural, because you...