Tag: Customer Experience

How to Handle Difficult Customers

How to Handle Difficult Customers

Recognizing an angry customer is a piece of cake. They often reach out to you to express their frustration, refusing your assistance.  However, understanding their emotions is not always that easy. To know the root cause of their frustration, you...

/ October 15, 2021
Ways to Increase Your Customer Base in 2021

Ways to Increase Your Customer Base in 2021

In the era of traditional marketing, businesses could only influence customers who visited their brick-and-mortar stores. The evolution of online shopping and digital marketing has changed the way brands communicate with customers. With a strategically planned digital marketing strategy, you...

/ August 20, 2021
voice search

Voice Search is Changing Our Personal and Professional Lives

In 2018, we witnessed a great battle of the giants – Amazon, Google, Apple, Microsoft, and many others, who fought for the dominance over the voice technology domain. As Djuradj Caranovic, a voice strategy developer highlights: “For decades, we’ve been...

/ January 29, 2019

Reasons Why You Should Pay Attention to Customer Digital Experience

With the dawn of digital customer reality, the number of people joining the online shopper movement is increasing day by day. Since the online marketplace is quite distinct from the offline markets, businesses ought to focus on the key areas...

/ October 26, 2017