HR professionals always wear many hats: they tackle complex paperwork related to employees and the entire hiring process, they handle team conflicts, and they work on establishing a strong corporate culture in every possible situation. In the last several years, and in 2020 especially, technology has enabled many improvements in the HR world. From bettering entire business workflows, helping HR professionals craft better onboarding processes, all the way to better candidate selection, technology has certainly found its way into the department.
With the pandemic in the mix, tech has become all the more pivotal to help in the remote work environment and establishing a strong employee collective. Here are a few tech tools essential for the HR department in businesses of all shapes and sizes, which you can use to grow your brand and enhance overall productivity of your staff.
Seamless workflow management
No matter what you do and what kind of a company you run, paperwork seems to be everywhere. It’s time-consuming, mind-numbingly boring, and often leads to unnecessary human error. In turn, bottlenecks and setbacks with paperwork can lead to a slew of productivity issues across the board.
Automating these tasks with the help of platforms such as Formstack can help elevate productivity precisely by managing your company’s workflow. Automated document creation, survey generation, and even setting up and signing forms can all help reduce the workload of your HR and other employees, thus boosting their overall productivity.
VoIP for better communication
One of your HR’s pivotal roles is to communicate your business needs and expectations, but also to ensure that employees are happy and taken care of, all of which requires constant and consistent communication. This is where voice over the internet protocol technology steps in to save the day. For starters, by understanding what VoIP is and how it works, you can leverage all of its versatile potential to help your HR department thrive.
VoIP uses your internet connection to help you make phone calls, but also so much more than that: you can use your VoIP platform for faxing, emailing, chat, call recording, analytics, surveys, etc. It can be used even for remote teams, so that your employees can use their own phones and computers with a dedicated VoIP app to make calls and enjoy all other VoIP-related communication perks. Simplifying and integrating communication onto a single platform can make your business infinitely more productive.
Project management done right
Although most business owners instantly include their IT gurus and marketers onto their project management platforms, most fail to let their HR into the mix. In reality, bringing your HR onto your PM platform can help you keep everyone informed, your business processes transparent, and your teams’ workload fairly distributed.
Engaging chat tools
Your business in general, and your HR in particular can benefit from utilizing a dedicatedwhat VoIP is chat tool the likes of Slack that can help keep employees engaged. One crucial role of your HR is to create and enable a company culture that fosters closeness, teamwork, collaboration, and basic human connection. Since your teams use official communication channels such as your business email, VoIP phone lines, and the like to share business information and sensitive files, you should have at least that one available channel for exchanging, at the very least, cat memes and puppy videos.
These chats should serve as a safe zone of employee communication, digital team building, and a safe space to connect with one another outside of business-related projects. They will become a perfect vent for your teams, and an insightful tool for your HR to understand your employee collective and thus transform your organization into an even better one.
Overall tech-supported HR management
Fortunately, there are even complete human resources management systems that help automate all kinds of tedious tasks, help HR professionals keep employee vacation, sick leave, and benefits in check, and manage onboarding as well as candidate selection. This is especially useful for larger businesses with numerous departments and locations, since keeping employee records can be quite a difficult job on its own, without the rest of complex HR tasks.
Your HR teams can then manage calendars, training schedules, one-on-one employee meetings, and set up advanced record-keeping processes for the sake of greater automation and simplicity. All of that leaves plenty of time and room for increased efficiency in your HR department.
Although technology will never replace human interaction, it can certainly empower stronger connections, help businesses build transparent relationships, and automate repetitive and often time-consuming tasks. By reducing human error and helping employees manage their time and tasks, your HR department will become even more effective in their responsibilities and their productivity enhanced.