Month: October 2021
WFH 101: Tips for Remote Designers in 2021 and beyond
Due to the Coronavirus pandemic, many design businesses needed to close doors and shift to remote work. Since then, the roles and responsibilities of designers have changed in multiple ways. From Zoom meetings to document sharing platforms, it is fascinating...
Benefits of Outsourcing for E-commerce
Almost all entrepreneurs who dare to set sails on the waters of e-commerce on their own have a strong desire to exert high levels of control over every segment of the business operations. This is, of course, natural, because you...
How to Handle Difficult Customers
Recognizing an angry customer is a piece of cake. They often reach out to you to express their frustration, refusing your assistance. However, understanding their emotions is not always that easy. To know the root cause of their frustration, you...
The Ultimate Guide to Using Knowledge Management Systems to Improve Customer Support
According to the Salesforce State of Customer Experience report, 67% of consumers claim their standards related to customer experience are higher than ever. In today’s noisy digital marketing landscape, customers do not want to waste time. They expect your business...